Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. 

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Please note:

• A minimum of 5 years of experience in a security management role required

As a valued part of the Forte family, you will:

• Assist in supervising all security operations across the hotel 
• Be responsible for the safety and security of our hotel guests and team members
• Manage any security matters with a cool head & decisive action
• Be confident in using various IT systems and working within a security environment
• Support the Security Manager with the day-to-day operations
• Assisting with training and compliance matters 
• Must hold a valid Door Supervisor SIA License 
• Work closely with hotel departments

Other requirements:

•  Advanced First Aid certification is desirable but not mandatory

•  First Aid at Work certification is required

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about safety and security in a world-class hospitality environment.  

We are looking for team members who bring:

• High level of integrity, attention to detail, and ability to remain calm under pressure
• Previous safety and security experience in a five-star environment
• High personal and professional standards
• Excellent communication skills with team members and guests
• A passion for delivering service excellence
• Genuine pride in their work
• Lead by example
• Team spirit and trustworthiness

The successful candidate will work a flexible rota, including day, evening, and weekend shifts, to support the effective management of security operations across the hotel.

 Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards
• Occupational Pension Scheme
• 50% discount on food and beverages
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Cycle to Work Scheme
• Local Retailer Discounts
• Employee Assistance Programme

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.