Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Provide administrative support with polish, proficiency and discretion
• Be adept at juggling multiple tasks, including managing the daily diary, scheduling events, preparing correspondence and collating reports
• Remain focused on delivering excellence and ensure the smooth running of key projects and ad hoc activities at the hotel
• Be knowledgeable of the hotel, our products and our teams
• Manage your administrative responsibilities by being proactive, adaptable and energetic

This is job share role and operates Wednesday to Friday inclusive (24 hours per week).

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• High personal and professional standards
• Excellent organisational acumen
• Strong instincts for understanding and fulfilling the needs of others
• Excellent communication skills with a warm and intuitive demeanour
• Comparable experience in a similar professional environment
• Confidence and good nature in leading your team in a high-pressured environment
• Enthusiasm for learning and personal growth

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards
• Occupational Pension Scheme
• 50% discount on food and beverage
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Cycle to Work Scheme
• Local Retailer Discounts
• Employee Assistance Programme

Competitive plus discretionary service charge

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.